Information About Us

Moneygall Glazing Accessories (t/a GlassParts) is Registered in Ireland under company number
133874.VAT number: IE4703171H

Registered address:

Main trading address: Same as Irish Head Office stated above.

What Does This Notice Cover?

This Privacy Information explains how we use your personal data: how it is collected, how it
is held, and how it is processed. It also explains your rights under the law relating to your
personal data.

What Is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679)
(the “GDPR”) as ‘any information relating to an identifiable person who can be directly or
indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be
identified. Personal data covers obvious information such as your name and contact details, but
it also covers less obvious information such as identification numbers, electronic location
data, and other online identifiers.

The personal data that we use is set out in Part 5, below.

What Is Personal Data?

Under the GDPR, you have the following rights, which we will always work to uphold:

1. The right to be informed about our collection and use of your personal data. This Privacy
   Notice should tell you everything you need to know, but you can always contact us to find out
   more or to ask any questions using the details in Part 11.
2. The right to access the personal data we hold about you. Part 10 will tell you how to do
   this.
3. The right to have your personal data rectified if any of your personal data held by us is
   inaccurate or incomplete. Please contact us using the details in Part 11 to find out more.
4. The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any
   of your personal data that we have. Please contact us using the details in Part 11 to find out
   more.
5. The right to restrict (i.e. prevent) the processing of your personal data.
6. The right to object to us using your personal data for a particular purpose or
   purposes.
7. The right to data portability. This means that you can ask us for a copy of your personal
   data held by us to re-use with another service or business in many cases.
8. Rights relating to automated decision-making and profiling. We do not use your personal
   data in this way.

For more information about our use of your personal data or exercising your rights as
outlined above, please contact us using the details provided in Part 11.

Further information about your rights can also be obtained from the Information
Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use if your personal data, you have the right
to lodge a complaint with the Data Protection Comissioner.

What Personal Data Do You Collect?

We may collect some or all of the following personal data (this may vary according to your
relationship with us):

• Name
• Email address
• Telephone number
• Business name
• Job title
• Profession

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be
because the data is necessary for our performance of a contract with you, because you have
consented to our use of your personal data, or because it is in our legitimate business
interests to use it. Your personal data may be used for one of the following purposes:

• Providing and managing your account.
• Supplying our products and/or services to you. Your personal details are required in order
  forus to enter into a contract with you.
• Personalising and tailoring our products and/or services for you.
• Communicating with you. This may include responding to emails or calls from you.
• Supplying you with information by email and/or post that you have opted-in to (you may
  unsubscribe or opt-out at any time by emailing (kieranc@glassparts.co.uk).

With your permission and/or where permitted by law, we may also use your personal data for
marketing purposes, which may include contacting you by email and/or telephone and/or post with
information, news, and offers on our products and/or services. You will not be sent any unlawful
marketing or spam. We will always work to fully protect your rights and comply with our
obligations under the GDPR and the Privacy and Electronic Communications (EC Directive)
Regulations 2003, and you will always have the opportunity to opt-out.

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the
reason(s) for which it was first collected. Your personal data will therefore be kept for the
following periods (or, where there is no fixed period, the following factors will be used to
determine how long it is kept):

• Data will be retained whilst the customer is active, inactivity for 48 months will result
  in data deletion.

How and Where Do You Keep My Personal Data?

We will only store your personal data in GDPR regulated areas. This means that it will be
fully protected under the GDPR.

Do You Share My Personal Data?

We may sometimes contract with the following third parties to supply products and/or services
to you on our behalf. These may include payment processing, delivery, and marketing. In some
cases, those third parties may require access to some or all of your personal data that we
hold.

If any of your personal data is required by a third party, as described above, we will take
steps to ensure that your personal data is handled safely, securely, and in accordance with your
rights, our obligations, and the third party’s obligations under the law.In some limited
circumstances, we may be legally required to share certain personal data, which might include
yours, if we are involved in legal proceedings or complying with legal obligations, a court
order, or the instructions of a government authority.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that
personal data and for a copy of it (where any such personal data is held). This is known as a
“subject access request”.

All subject access requests should be made in writing and sent to the email or postal
addresses shown in Part 11. To make this as easy as possible for you, a Subject Access Request
Form is available for you to use. You do not have to use this form, but it is the easiest way to
tell us everything we need to know to respond to your request as quickly as possible.

There is not normally any charge for a subject access request. If your request is ‘manifestly
unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to
cover our administrative costs in responding.

We will respond to your subject access request within 1 month of receiving it. Normally, we
aim to provide a complete response, including a copy of your personal data within that time. In
some cases, however, particularly if your request is more complex, more time may be required up
to a maximum of three months from the date we receive your request. You will be kept fully
informed of our progress.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including to
make a subject access request, please use the following details :

• Email address: kieranc@glassparts.ie (ROI) /
  kieranc@glassparts.co.uk (UK)
• Telephone number: +353 505 45125 (ROI) / 0800 975 3436 (UK)
• Postal address: as above